Skip to main content
KaryaFlow business operating system
Explore the product

Industry workflow / Solar

Connect the field visit to the performance question.

Coordinate surveys, installation milestones, cleaning, inverter work and preventive service around the exact site, array and measured result.

Explore a sample workflowRequest an evaluation workspace

OPERATING SCENE

Site arrays, generation evidence and planned care

A generation complaint can involve modules, strings, inverter, grid conditions, shading, soiling or wiring. The service record must distinguish observations from provider telemetry and engineering conclusions.

Shared field-service kernelVertical-specific docketConfigurable industry workflow

The service daybook

One accountable chain from request to settlement.

The shared field-service kernel keeps customer, site, asset, job, inventory, money, people, approval and audit records continuous. This template changes the vocabulary, controls and evidence required for this trade.
  1. 01

    Establish site context

    Bring design, component identity, commissioning, warranty and service history into the request.

  2. 02

    Prepare safe work

    Align access, weather, competence, PPE, tools and required components.

  3. 03

    Measure the result

    Capture observations, readings, work, parts and proportionate photographic evidence.

  4. 04

    Route the outcome

    Connect recommendations, warranty, billing and the next planned obligation.

Vertical operating dossier

The records this service model must understand.

Each ledger below answers a different operational question. Together they prevent critical context from collapsing into free-text notes.
01

Jobs

Service motions

The template starts with recognisable work, not a generic task type.

  • Site survey and installation milestone
  • Commissioning and customer handover
  • Cleaning and preventive maintenance
  • Generation or inverter complaint
  • Warranty, AMC and corrective visit
02

Assets

Installed or entrusted assets

Every visit inherits the identity, location, entitlement and history needed to act responsibly.

  • Site, array, string, panel and inverter identity
  • Capacity, orientation and commissioning history
  • Meter, isolator, earthing and battery context where applicable
  • Warranty and installer responsibility by component
  • Fault, maintenance and replacement history
03

Evidence

Proof another role can trust

Evidence stays proportionate, permission-aware and attached to the exact job and asset.

  • Site position and asset identity
  • Observed condition and safety constraints
  • Electrical or generation readings appropriate to scope
  • Before-and-after cleaning or corrective-work proof
  • Commissioning, handover and open recommendation
04

Warranty and AMC

Commercial entitlement

Coverage, exclusions and external authority remain explicit before work becomes a claim or invoice.

  • Separate module, inverter, installation and workmanship obligations
  • Schedule cleaning and preventive work by site plan
  • Attach manufacturer case references without implying approval
  • Preserve performance complaint history for repeat review
05

Stock and tools

Field custody

Availability means the right item, responsible custodian and reconciled return state are known.

  • Reserve connectors, cable, protection devices and approved replacements
  • Track serialised inverter or module movement when relevant
  • Plan test instruments, access equipment and PPE
  • Reconcile site-issued material, returns and damaged components
06

Payments and collections

Money at the handoff

The service result, invoice responsibility and actual settlement state remain distinct.

  • Link project milestones to approved billing events
  • Separate AMC visits, chargeable corrective work and warranty cases
  • Record advance, retention and collection state without inventing settlement
  • Create tax documents only through configured finance controls

Service promise and system boundary

Urgency is operational. Authority is explicit.

SLA clocks must produce responsible action, while every external integration reports only what its provider has actually confirmed.
SLAResponse and closure controls
  1. 01

    Prioritise safety observations and material generation loss by contract

  2. 02

    Make access, weather, grid and component dependencies explicit

  3. 03

    Escalate repeat inverter faults and unresolved low-output complaints

  4. 04

    Closure requires observed state, readings, work and responsible next action

PROVIDERExternal authority boundaries
  • Telemetry remains unavailable until a specific inverter or monitoring connector is certified
  • Maps provide location context; they do not prove attendance by themselves
  • Stored photographs support the record but do not certify electrical safety
  • Payment, GST and messaging claims follow their provider responses
EXCEPTION VIEW

Lead with what can no longer wait.

Bring unsafe conditions, abnormal readings, grid or weather dependencies, unavailable components, overdue cleaning and repeat generation complaints to named owners.

Cross-ledger continuity

The value appears at the handoff.

The template must preserve these relationships rather than creating separate customer, stock, service and billing truths.
01

Survey

Survey to approved proposal. The destination receives source context, responsible role and evidence state.

02

Milestone plan

Milestone plan to field execution. The destination receives source context, responsible role and evidence state.

03

Component issue

Component issue to site installation. The destination receives source context, responsible role and evidence state.

04

Service result

Service result to warranty decision. The destination receives source context, responsible role and evidence state.

05

Planned care

Planned care to renewal review. The destination receives source context, responsible role and evidence state.

Explore other industries

One service core, shaped for different operating contexts.

Each workflow adapts records, checklists and exception language without creating a separate business system.
SERVICE

Service and technical operations

Industry-shaped workflows built on the shared KaryaFlow service core.

Industry workflowAC and HVACPaired units, refrigerant accountability and seasonal service
Industry workflowPest controlTreatment plans, chemical custody and recurring proof
Industry workflowElectrical contractorProjects, crews, measured work and material control
Industry workflowPlumbingEmergency triage, fittings custody and revisit control
Industry workflowElevator and lift AMCStatutory schedules, certified assignment and digital logbooks
Industry workflowWater purifierUnit history, consumable lifecycle and measured service
Industry workflowSecurity and CCTVDevice topology, commissioning proof and privacy-aware service
Industry workflowFire safetyExpiry control, statutory inspections and corrective ownership
Industry workflowFacility managementMulti-site SLAs, mixed disciplines and client reporting
Industry workflowAppliance serviceSerialised products, entitlement decisions and part recovery
OPERATIONS

Site and business operations

Additional workflows for teams managing people, places, equipment and customer commitments.

Industry workflowHome automationControllers, scenes and consent-aware configuration handoff
Industry workflowIT and computerDevice custody, diagnostics and data-safe repair
Industry workflowAutomobile repairVehicle history, estimate control and workshop custody
Industry workflowEquipment rentalAvailability, custody, meter use and return condition
Industry workflowCleaning servicesSite zones, recurring crews and quality recovery
Industry workflowMedical equipmentDevice traceability, controlled evidence and service escalation

Solar evaluation

Inspect the operating pattern with sample data.

Use the Playground for immediate exploration or request a scoped evaluation workspace for your organisation.
Open the PlaygroundSee the shared field core